物流政策

Shipping Policy

Free standard shipping is included in the product price for eligible orders shipped to the United States, Canada, the United Kingdom, and supported European destinations.

Processing time

Orders are usually processed within 1-3 business days after payment is confirmed. During peak holiday periods, processing may take slightly longer.

Estimated delivery time

Standard delivery typically takes 7-15 business days after shipment, depending on destination, carrier capacity, customs processing, and local delivery conditions. Remote areas may require additional time.

Tracking

When tracking is available, we will send tracking information to the email address used at checkout.

Address accuracy

Please make sure your shipping address is complete and accurate before placing an order. If you notice an address mistake, contact us as soon as possible at zhibotong01@outlook.com. We cannot guarantee changes after an order has entered processing.

Customs, duties, and taxes

Any import duties, taxes, or local fees not collected at checkout may be the customer's responsibility and are determined by the destination country.

Lost or delayed packages

If your order appears delayed or lost, contact us at zhibotong01@outlook.com and we will help review the shipment status with the carrier.